FAQ

Q1:May I know your company?

Shenzhen Data Power Co.Ltd is a collection of R&D, design, production, sales for the integration of high-tech industry company.

Backed by 16 years of experience in both production and sales, we can provide the services you need in both production and sales.our factory can provide end-to-end support—from specification review and sampling to mass production and shipment, 

Since 2008, we have designed and produced more than 1000 specs of battery, including Lithium ion battery, lithium iron phosphate battery, ultra thin special-shaped lithium battery, low temperature resistance lithium ion battery.

At present, we have more than 200 production personnel, over 30 R&D experts, and a professional 30-member sales team

Q2:Can I see your factory?

We can arrange a live video call for you and You are welcome to visit our factory in person.

Q3:What services can I get after placing an order?

We have strict quality control and on-time delivery.
Once we receive your order, I'll monitor every step, keep you updated, and resolve any issues.You can get 1 year warrnty.

Q4: Can lithium batteries be customized for specific applications?

Yes, lithium batteries can be customized to meet specific requirements. This includes customizing the battery capacity, voltage, size, shape, and other parameters to suit the application's needs.

Q5: What is the minimum order quantity (MOQ) ?

Standard batteries have no minimum order.
For custom ones, the minimum is 3,000 pcs

Q6: Which markets do you mainly serve?

Mainly North America, Europe, Korea, and Japan—projects that need stable quality and reliable lead times.

Q7: What certifications do you have?

Our products can meet / already hold CE, RoHS, KC, PSE, FCC, UN38.3, MSDS, UL, CB, BIS. If you need others, we can help.

  • Annual on-site audits by SGS and TÜV.
  • Certified with ISO 9001 quality management system.
  • Products comply with GB 31241-2014 safety standards.
Q8: What is the delivery time?

Normally, it takes 10 to 12 days for air transportation,and more than 45 days for sea transportation

Q9:What's the manufacturing lead time?

Mass production: around 30 days
In-stock models: around 7 days
Once we get your order we’ll check stock first and confirm for you.
If it’s a small order and we have it in stock, we can usually ship it out pretty quickly.
If it’s not in stock, we’ll give you a clear timeline according to our current production schedule and material availability.
We have more than 1000 models that are not listed online,and have about 700 models in stock. We can guarantee the delivery date.

Q10:What certifications do your lithium batteries have?

Our lithium batteries have passed multiple international certifications, including UN38.3, IEC 62133, RoHS, CQC, KC, UL, CB, CE, UL1642, UL2054, and 3C.

Q11:Can you provide batteries that meet my country’s certification requirements?

Yes. We can support certification requirements for different markets, including KC (Korea), PSE (Japan), BIS (India), CB (international), RoHS (EU), and 3C (China).

Q12:What quality certifications does your company have?

We are ISO9001 certified, which helps ensure consistent quality control and standardized production processes. Some certificate details are available on our website, and more documents can be provided upon request.

Q13:What after-sales support do you provide?

We provide a one-year quality warranty for the batteries we sell. If there is any battery quality issue within one year, you can contact us at any time for a replacement.

Q14:What applications can your lithium batteries be used for?

Our lithium batteries are widely used in consumer electronics, medical devices, power tools, wearable devices, drones, model aircraft, low-temperature devices, and energy storage systems. They are also suitable for products such as cameras, Bluetooth speakers, remote controls, heated clothing, air purifiers, lighting products, and electric screwdrivers.

Q15:Can your batteries be used in portable electronic devices and medical devices?

Yes. Our batteries are suitable for many portable electronic devices, including smartphones, tablets, GPS devices, drones, remote controls, and emergency lights. They are also used in medical devices that require reliable and stable power.

Q16:How safe are your batteries, and do you have real application cases?

Our batteries are designed with protection mechanisms to help prevent overcharging, over-discharging, and short circuits. They have been widely used in products such as handheld radios, smart door locks, and energy storage systems. More application cases can be viewed on our website.

Q17:What capacity and voltage range can you provide for custom batteries?


We can provide custom batteries with a capacity range of 20mAh to 12000mAh and a voltage range of 3.2V to 48V.

Q18:Can I get samples before placing a bulk order?

Yes. We can provide samples for testing and evaluation before mass production. Please note that sample fees and freight charges may apply.

Q19:What information do you need for a custom battery sample, and how long does it take?

To make a custom battery sample, you can provide details such as required capacity, size, voltage, processing method, quantity, contact information, and delivery address.

Regular samples usually take 1 to 3 days, while handmade samples usually take 7 to 10 days. The lead time may be longer if the sample quantity is higher.